Our current estimated delivery times are:

Processing time: 1–2 business days
Transit time: 4–8 business days
Estimated total delivery time: 5–10 business days

Business days are Monday to Friday, excluding public holidays. During peak periods or due to carrier delays, severe weather or customs processing, delivery may occasionally take a little longer.

We accept eligible change-of-mind returns within 30 days of delivery.

Items must be unworn, unused, unwashed, in their original condition and with all tags attached. For change-of-mind returns, return shipping costs are the customer’s responsibility and original shipping charges are non-refundable.

Once your return has been received and approved, your refund will be issued to your original payment method within 10 business days.

If your item arrives faulty, damaged, incorrect or materially different from its description, please contact us at support@soleiamuse.com. Your rights under the Australian Consumer Law are not affected by our voluntary 30-day return policy.

Email support@soleiamuse.com with your order number and reason for return. Our customer care team will review your request and provide the appropriate return instructions. Please do not send items back before contacting us.

Yes we offer free shipping in AU.