Contact
We’re Here to Help
Have a question about a dress, your order, delivery, a return or anything else?
Our customer care team is happy to help.
The easiest way to reach us is by email or through the contact form below.
Email: support@soleiamuse.com
Phone: [PHONE NUMBER]
We aim to respond to all enquiries within 24 business hours.
Customer Service Hours
Monday to Friday
9:00 AM – 5:00 PM
Saturday & Sunday
Closed
You can still contact us outside these hours. We’ll respond as soon as possible during the next business day.
Get in touch
Order Support
If you're contacting us about an existing order, please include your order number and the email address used during checkout.
For questions relating to:
Shipping
Please see our Shipping Policy.
Returns & Refunds
Please see our Returns & Refunds Policy.
Payments
Please see our Payment Policy.
Including your order number helps us assist you more quickly.
Returns
Please contact our customer service team before returning an item.
Returns must be handled in accordance with our Returns & Refunds Policy.
Please do not return an item to our registered business address unless our customer service team has specifically instructed you to do so.
Business Information
Store / Brand Name: Soleia Muse
Legal Business Name: We Build Brands BV
Operated by: We Build Brands BV
Registered Country: Belgium
Company / Enterprise Number: 0797.324.261
VAT Number: BE 0797.324.261
Registered Business Address:
Broekstraat 33, 9831 Deurle, Belgium
Customer Service Email:
SUPPORT@SOLEIAMUSE.COM